Terms of Service

1. Who we are and what this covers

"Loopite", "we" and "us" mean the loopite.com service operated by Kevin Chen, of Indiana. "You" means the person or business using Loopite. If you use Loopite for a business, you agree to these Terms for that business and confirm you're allowed to.

These Terms, the House Rules for diners, and our Privacy Policy are the whole agreement between you and Loopite about using Loopite. The terms of each deal (the creator's pay, the reward, the dates and the agreed average check) are shown on your dashboard before the deal starts and are part of this agreement.

We may move this agreement to a company that takes over Loopite, including a Loopite LLC. You'll get notice, and nothing about your deals changes. You may not transfer your account or this agreement without our written OK.

If Loopite shows these Terms in another language, that's for convenience. The English version is the one that counts.

2. Who can use Loopite

• Restaurants: a real food business, signed up by an owner or someone the owner allows, who is 18 or older.
• Creators: 18 or older.
• Diners: 13 or older. Loopite is not meant for children under 13.

Give us true information and keep it up to date. One account per person or business. You're responsible for everything done with your account and your login.

3. How Loopite works, and what we are

Loopite is a service that connects restaurants and creators, gives each deal a code, and counts the people who use it. We are not a restaurant, an ad agency that makes content, or anyone's employer. We don't make the videos and we don't cook the food.

Creators are independent. A creator decides how, when and where to make their video, uses their own equipment, and can work with anyone else. Nothing in these Terms makes a creator an employee, partner or agent of Loopite or of a restaurant.

We may change, add or remove features. If a change affects a deal already agreed, the deal's terms stay as agreed.

4. Deals

A deal starts when both sides have agreed to its terms. Before that, either side can say no, for any reason.

Once a deal is live, its price, reward and agreed average check are locked. Changing them needs both sides and Loopite to agree.

A creator's post counts as accepted once it's live and the restaurant hasn't raised a problem with it within 72 hours. Problems we accept: the post is missing, the code isn't shown or said, it isn't labeled as paid, or it's about a different place.

5. How people are counted

A person counts when they use the deal's code and restaurant staff confirm them on the restaurant's counter screen. Loopite's records of those confirmations are the count, unless they're clearly wrong.

Mistakes happen. Staff can undo a confirmation within 10 minutes on the counter screen. For anything else, tell us within 48 hours and we'll look at it.

The restaurant is responsible for its counter devices and its staff. Confirmations made on a restaurant's paired device count as the restaurant's.

We may remove confirmations we believe are fake, repeated or made to game the count, and adjust pay and bills to match.

6. Fees, bills and payment (restaurants)

Loopite's fee is 15% on top of what you pay the creator, or a flat $25 when the creator is paid only a free meal, unless your deal shows a different fee. The full price is shown before you agree to a deal.

After the post is live, we send you one bill for the agreed price. Bills are due within 30 days. The part that depends on how many people came is billed once the deal's counting period ends.

If you think a bill is wrong, tell us within 14 days of receiving it and we'll fix any mistake. After that, the bill stands.

Late bills: we may charge a late fee of 1.5% a month on the overdue amount (or the highest amount the law allows, if lower) and pause your deals until it's paid. Section 21 covers collection costs.

We may subtract anything you owe Loopite from anything Loopite owes you.

We may change our fees with 30 days' notice. A change never applies to a deal already agreed.

Prices don't include taxes. If a tax applies to Loopite's fee, it's added to the bill.

7. Creator pay

Creators appoint Loopite as their limited agent to collect the pay for their deals from restaurants. When a restaurant pays Loopite a creator's part, that counts as paying the creator. Loopite then pays the creator on the terms shown for the deal, including when. You keep 100% of your pay; Loopite's fee is charged to the restaurant.

If a restaurant doesn't pay, Loopite will work to collect it for you, but Loopite doesn't pay a creator's part from its own money unless the deal says Loopite pays you directly.

To be paid, give us accurate payment details and a W-9 tax form when we ask. You're responsible for your own taxes.

We may hold a payment while we look into a problem with a deal, such as fake confirmations or a missing paid-post label, and we may take back or reduce pay for confirmations we remove under section 5.

A free meal is given by the restaurant when you visit. It's part of your pay for the deal.

8. Deals go through Loopite for 12 months

If a restaurant and a creator meet through Loopite, every deal between them for 12 months goes through Loopite. "Meet through Loopite" means the restaurant found the creator on Loopite's creator list, Loopite introduced them, or they did a deal together on Loopite. The 12 months start on the day they first meet through Loopite.

This doesn't apply if you already worked together before Loopite. Tell us and we'll note it.

Want to work together directly before the 12 months are up? The restaurant can pay Loopite a one-time $300 release fee for that creator, and then you're free to. The fee covers only that one creator, and it's a fair estimate of the fees Loopite would otherwise lose.

If a deal happens outside Loopite without the release fee, the restaurant owes Loopite the $300 release fee, and we may close the accounts involved.

9. Videos and who owns them

Creators own the videos they make. Loopite doesn't take ownership, and neither does the restaurant.

By posting a deal's video, the creator gives:

• the restaurant permission to share and repost the video on its own accounts and website for 12 months from posting, with credit to the creator, and with no changes beyond trimming or adding captions. Posts made in those 12 months may stay up after.
• Loopite permission to show the video's link, the cover image and caption the creator provides, and the creator's name, handle and photo, on loopite.com and in Loopite's own marketing, for as long as the creator's account is open and 30 days after they ask us to stop. Anything already printed may stay in use.

Running the video as a paid ad (for example TikTok Spark Ads or Instagram partnership ads) needs the creator's separate yes for that video, usually for an extra fee, and only for the time the creator allows.

The creator keeps the post up for at least 90 days, unless the deal is ended for a problem on the restaurant's side, the restaurant closes, or it has to come down for a legal or safety reason.

Deals aren't exclusive unless the deal says so.

Music: use sounds from the platform's commercial music library or your own audio. Trending songs are usually licensed for personal posts only, and a restaurant reposting or boosting a video with them can get it muted or removed.

The creator promises they have the rights to everything in the video, and that everyone clearly shown agreed to be in it.

10. Honest advertising

A deal's video is an ad, even when the pay is a free meal. Creators must say so clearly in the video itself (for example "#ad", "paid partnership" or "free meal from [restaurant]" on screen or out loud) and turn on the platform's paid-partnership label.

Creators give their real opinion and actually visit and eat at the restaurant. Restaurants may not ask for a positive review or make pay depend on what the creator says. Nobody may post fake reviews, fake results, or reviews from people with an undisclosed connection.

Loopite may check posts, ask for fixes, and remove a creator or end a deal that breaks these rules. Following advertising laws is each creator's and restaurant's own responsibility.

11. Rewards and food

Each restaurant chooses its reward (or none) and gives it to every eligible person who shows a valid code and green screen. Any conditions (for example "with any bowl") are shown with the offer.

Rewards may not include alcohol, tobacco, vaping or cannabis products, or anything that's illegal to give away.

The restaurant is fully responsible for its food, drinks, allergens, service, staff and premises, and for following the law that applies to them.

12. Things you may not do

• make fake or repeated confirmations, confirm yourself, or game the count in any way;
• copy, scrape, or rebuild Loopite's site, counting system or creator list, or use them to build a competing service;
• reverse engineer, overload or break into Loopite, or get around its limits;
• use someone else's account or counter device, or share your login;
• post anything illegal, hateful, harassing, or that you don't have the rights to;
• use Loopite to send spam, or to contact people for anything other than Loopite deals.

13. What's ours

Loopite's name, logo, website, counting system and creator list are ours. Using Loopite doesn't give you any rights to them beyond using the service.

If you send us ideas or feedback, we may use them freely, with nothing owed to you.

We may use combined, anonymous information (for example average results by type of restaurant) to run and improve Loopite and to describe our results publicly.

Restaurants: we may name you as a restaurant on Loopite in our marketing; tell us if you'd rather we didn't, and we'll stop within 30 days. We'll ask you first before featuring your results or your logo in a case study, and we never use the names or photos of your staff.

14. Keeping deals private

The prices, pay and results of your deals are private between you, the other side of the deal, and Loopite. Don't publish another user's prices or pay without their OK.

15. Other services

Loopite works with services we don't control: TikTok, Instagram, Google sign-in, payment providers and phone networks. Their own terms apply to you. We're not responsible for their changes, outages or decisions, including a platform removing a post, changing its rules, or becoming unavailable.

16. Suspending and closing accounts

You can stop using Loopite at any time. Bills and pay for deals already agreed still count.

We may refuse, suspend or close an account, remove content, or end a deal if we believe it breaks these Terms, puts others at risk, or could cause legal trouble for Loopite. When we can, we'll tell you why.

Sections 5–9, 12–14 and 17–23 keep applying after an account closes.

17. No guarantees

LOOPITE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT THE LAW ALLOWS, WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DON'T PROMISE ANY NUMBER OF CUSTOMERS, VIEWS, SALES OR RESULTS, AND WE DON'T PROMISE LOOPITE WILL ALWAYS WORK WITHOUT INTERRUPTION OR ERROR.

18. Limits on our responsibility

TO THE FULLEST EXTENT THE LAW ALLOWS, LOOPITE WON'T BE RESPONSIBLE FOR ANY LOST PROFITS, LOST SALES, LOST DATA, OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, EVEN IF CAUSED BY LOOPITE'S OWN NEGLIGENCE. LOOPITE'S TOTAL RESPONSIBILITY FOR ALL CLAIMS RELATED TO LOOPITE, INCLUDING CLAIMS BASED ON LOOPITE'S OWN NEGLIGENCE, IS LIMITED TO THE GREATER OF (A) THE FEES YOU PAID LOOPITE IN THE 6 MONTHS BEFORE THE CLAIM, OR (B) $500. THESE LIMITS DON'T APPLY TO LOOPITE'S GROSS NEGLIGENCE, WILLFUL MISCONDUCT OR FRAUD, OR WHERE THE LAW DOESN'T ALLOW THEM.

19. Your responsibility to Loopite

YOU WILL DEFEND AND PAY FOR LOOPITE (INCLUDING ITS OWNER AND ANYONE WORKING FOR IT) AGAINST ANY CLAIM, LOSS, FINE OR COST, INCLUDING REASONABLE LAWYER FEES, THAT COMES FROM: YOUR FOOD, DRINKS, REWARDS, STAFF OR PREMISES (RESTAURANTS); YOUR CONTENT, MUSIC, CLAIMS OR MISSING AD LABELS (CREATORS); OR YOUR BREAKING THESE TERMS OR THE LAW (EVERYONE). THIS INCLUDES CLAIMS THAT SAY LOOPITE WAS NEGLIGENT, EXCEPT TO THE EXTENT A COURT FINDS THE LOSS WAS CAUSED BY LOOPITE'S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT.

20. Disagreements between users

Deals are between the restaurant and the creator. We'll try to help if something goes wrong, and our records of a deal are what we'll go by, but we don't have to resolve it.

YOU RELEASE LOOPITE FROM ANY CLAIM ARISING FROM A DISAGREEMENT BETWEEN YOU AND ANOTHER USER, INCLUDING CLAIMS THAT LOOPITE WAS NEGLIGENT.

21. Disagreements with Loopite

Talk to us first. Most problems get fixed faster that way. If we can't sort it out within 30 days, either side may go to court.

Indiana law applies. Any case goes to the state courts of Marion County or Hendricks County, Indiana, or the federal court for the Southern District of Indiana in Indianapolis, and you agree those courts can hear it. Either side may instead use a small-claims court in the Indiana county where the restaurant is located, for a claim that fits there.

Any claim, by you or by Loopite, must be brought within one year after it arises, or it's lost. This doesn't apply to collecting unpaid bills or unpaid creator pay, which follow the normal time limits.

If either side goes to court to enforce these Terms or to collect money owed under them, the side that wins may recover its reasonable lawyer and collection costs.

IF YOU USE LOOPITE FOR A BUSINESS (RESTAURANTS AND CREATORS), YOU AND LOOPITE EACH GIVE UP THE RIGHT TO A JURY TRIAL; A JUDGE WILL DECIDE.

22. Changes to these Terms

We'll tell you about changes at least 14 days before they take effect, by email or on your dashboard. Small changes take effect after that notice if you keep using Loopite.

For important changes, we'll ask you to agree again before you can keep using your account. Changes never apply to a disagreement that started before the change.

23. The fine print

If a court decides part of these Terms can't be enforced, that part is limited as little as needed and the rest still applies. If we don't enforce something right away, we can still enforce it later. We aren't responsible for delays caused by things outside our reasonable control, such as outages, natural disasters or a platform shutting down. You agree that electronic records, including your acceptance of these Terms and the counter's records, count as signed writing and as proof.

24. Contact and notices

Questions, problems, or anything these Terms ask you to tell us: email hello@loopite.com. We send notices to the email on your account or show them on your dashboard. A notice counts as received the day it's sent.